Young people are "very well cared for" by "motivated, caring and supported staff" at a children's respite centre in Wolverhampton which has been rated "Good" by Ofsted.
Social care inspector Julie Wright visited Upper Pendeford Farm recently and rated the three key assessment areas – the experiences and progress of children and young people, how well they are helped and protected and the effectiveness of leaders and managers – as good.
Upper Pendeford Farm provides short breaks for up to six young people who have emotional or behavioural difficulties.
In her report, the inspector found that registered Manager Phillip Johnson "has high aspirations for all young people in his care" and "motivates staff to promote a good standard of care".
Managers and staff "constantly strive to extend and improve the service", and warmly welcome new young people and their families into the respite centre. They "work well with families, carers and professionals for young people's benefits", and the young people themselves enjoy a "variety of activities and have an enjoyable" time while at Upper Pendeford Farm.
Feedback from most young people, parents, carers and professionals was "extremely positive", with professionals and families "highly complimentary about the communication they have with managers and staff”, saying they try to help as much as they can. The inspector also found that social workers highlighted the difference the short breaks made to young people, with one saying: "It is such a positive service".
The service was found to require improvements when it was inspected in November 2016 and Councillor Val Gibson, the City of Wolverhampton Council's Cabinet Member for Children and Young People, said: "This is a very positive report which reflects the good work which has taken place to raise standards at Upper Pendeford Farm.
"The respite centre provides a hugely important service and a home away from home for children and young people who, for one reason or another, have had a very difficult start in life and I am pleased that families and carers speak so highly of the support it provides.
“We have taken on board the areas for development noted in the inspection report and are developing an action plan to ensure we deliver the best service possible to children and young people and their families who use Upper Pendeford Farm.”